HP DeskJet 4155 Won’t Connect to WiFi

HP DeskJet Plus 4155 Won’t Connect to WiFi

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The HP DeskJet Plus 4155 is a reliable all-in-one printer that offers seamless wireless printing, scanning, and copying. However, users may occasionally face issues when trying to connect the printer to WiFi. This guide explores common reasons why the how to connect hp deskjet 4155e to wifi and provides step-by-step solutions to resolve the problem.

Common Causes for WiFi Connection Issues

Before diving into troubleshooting steps, it’s helpful to understand the potential reasons why your HP DeskJet Plus 4155 may not be connecting to WiFi:

  1. Incorrect WiFi Credentials: Entering the wrong SSID or password can prevent the connection.
  2. Out of Range: The printer may be too far from the WiFi router to establish a stable connection.
  3. Printer Not in Setup Mode: The printer must be in wireless setup mode to connect to a network.
  4. Network Interference: Other devices or networks may cause interference with your WiFi connection.
  5. Outdated Firmware: An outdated printer firmware or app version can lead to connectivity problems.
  6. Router Issues: Problems with your router, such as incorrect settings or a weak signal, may prevent the connection.

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Steps to Fix HP DeskJet Plus 4155 WiFi Connectivity Issues

Follow these troubleshooting steps to resolve the problem:

1. Check Your WiFi Network

Before focusing on the printer, ensure your WiFi network is functioning correctly:

  • Test the Connection: Use another device (e.g., a smartphone or laptop) to connect to the same WiFi network and check internet access.
  • Reboot the Router: Restart your WiFi router by unplugging it for 10 seconds and plugging it back in.
  • Confirm Band Compatibility: The HP DeskJet Plus 4155 works with 2.4 GHz networks. Ensure your router is broadcasting on this frequency.

2. Reset the Printer’s Network Settings

If the printer has been previously connected to a different network, reset its network settings:

  1. Press and hold the Wireless and Cancel buttons on the printer simultaneously for 3 seconds.
  2. Wait for the wireless light to start blinking, indicating the printer is in setup mode.

3. Reconnect the Printer Using the HP Smart App

The HP Smart app is the easiest way to reconnect your printer to WiFi:

  1. Download and Open the HP Smart App:
    • Install the app on your smartphone, tablet, or computer.
    • Sign in or create an HP account.
  2. Enable Setup Mode on the Printer:
    • Ensure the wireless light is blinking. If not, reset the printer’s network settings as described above.
  3. Add the Printer to the App:
    • Tap + Add Printer in the app.
    • Follow the on-screen instructions to select your WiFi network and enter the password.
  4. Confirm Connection:
    • Once connected, the wireless light on the printer will turn solid blue.

4. Use WPS (WiFi Protected Setup)

If your router supports WPS, you can connect the printer using this method:

  1. Press and hold the Wireless Button on the printer until the wireless light blinks.
  2. Press the WPS Button on your router within 2 minutes.
  3. Wait for the printer to connect. The wireless light will stop blinking and remain solid blue when connected.

5. Verify Network Credentials

Double-check that you’re entering the correct WiFi network name (SSID) and password:

  • Ensure there are no extra spaces or typos.
  • Use the same credentials that you use to connect other devices to your network.

6. Update Printer Firmware

Outdated firmware can cause connectivity issues. To update the firmware:

  1. Open the HP Smart app.
  2. Navigate to the Printer Settings or Tools section.
  3. Check for available updates and follow the prompts to install them.

7. Reduce Network Interference

Ensure a stable connection by minimizing interference:

  • Place the printer closer to the router.
  • Keep the printer away from devices like microwaves, cordless phones, or other electronics that may disrupt the WiFi signal.
  • Disconnect other devices from the network temporarily to reduce traffic.

8. Assign a Static IP Address

If your printer frequently disconnects or fails to connect, assigning a static IP address may help:

  1. Print a Network Configuration Page from the printer’s control panel to find its current IP address.
  2. Access your router’s settings via a web browser (typically by entering 192.168.1.1 or 192.168.0.1 in the address bar).
  3. Log in to the router’s admin panel and assign a static IP address to the printer based on the current address.

9. Reinstall the Printer Driver

Corrupted or outdated drivers can cause connectivity problems. Reinstall the printer driver:

  1. Windows:
    • Go to Control Panel > Devices and Printers.
    • Right-click the HP DeskJet Plus 4155 and select Remove Device.
    • Download and install the latest driver from the HP Support website.
  2. Mac:
    • Open System Preferences > Printers & Scanners.
    • Select the printer and click the – button to remove it.
    • Re-add the printer after installing the latest driver.

10. Check Router Settings

Ensure your router is configured to support the printer:

  • Enable DHCP: This setting allows devices to automatically receive IP addresses.
  • Check Firewall Settings: Ensure the router’s firewall isn’t blocking the printer.
  • Reset Router Settings: If all else fails, reset the router to factory settings and reconfigure the network.

Advanced Troubleshooting

If the issue persists after following the steps above, try these advanced solutions:

1. Factory Reset the Printer

Perform a full reset to restore the printer to its original settings:

  1. Turn off the printer.
  2. Press and hold the Power and Cancel buttons simultaneously for 3-5 seconds.
  3. Release the buttons and wait for the printer to restart.

2. Test Network Compatibility

Ensure your network meets the printer’s requirements:

  • Signal Strength: Weak signals can prevent a connection. Use a WiFi analyzer app to check signal strength near the printer.
  • Security Settings: The printer works with WPA/WPA2 security protocols. Avoid using unsupported configurations like WPA3.

3. Contact HP Support

If none of the above solutions work, contact HP Support for professional assistance:

  • Visit the HP Support website for live chat or phone support.
  • Provide details about the issue, including error messages and steps you’ve already tried.

Preventing Future Connectivity Issues

To maintain a stable WiFi connection:

  1. Keep the printer’s firmware updated regularly.
  2. Use the HP Smart app for real-time printer management and diagnostics.
  3. Place the printer in a location with strong WiFi coverage.
  4. Restart your router periodically to prevent network congestion.

Conclusion

Connecting the HP DeskJet Plus 4155 to WiFi can sometimes be challenging, but with the right steps, you can resolve most issues quickly. Whether it’s verifying your network credentials, resetting the printer, or updating firmware, this comprehensive guide equips you with the tools to troubleshoot and maintain a reliable wireless connection.

If problems persist, don’t hesitate to seek assistance from HP’s support team or a professional technician. A properly connected printer ensures seamless printing and optimal performance, making your HP DeskJet Plus 4155 a valuable addition to your workspace.